Terms & Conditions

Rural Reps Fitness Studio

Last Updated: July 2026

1. Introduction

Welcome to Rural Reps Fitness Studio.

These Terms & Conditions govern your use of our website (www.ruralreps.com) and your participation in any services provided by Rural Reps Fitness Studio, including but not limited to personal training, fitness classes, bootcamps, run club sessions, memberships and events.

By booking a session, purchasing a membership, attending a class or using our website, you agree to be bound by these Terms & Conditions.

2. About Us

Rural Reps Fitness Studio

High Lodge

Culham

Abingdon

OX14 3DX

Email: kianlaypt@ruralreps.com

Telephone: 07872 508722

Website:www.ruralreps.com

Owner: Kian Lay

3. Memberships & Bookings

All bookings are subject to availability.

Bookings may be made through GymCatch or any other booking system used by Rural Reps Fitness Studio.

Memberships remain the property of Rural Reps Fitness Studio and may not be transferred to another individual unless agreed in writing.

Members are responsible for ensuring their personal details remain accurate and up to date.

4. Payments

Payment must be made before attending any class or personal training session unless otherwise agreed.

Membership fees are collected in accordance with your chosen membership plan.

Failure to make payment may result in suspension or cancellation of your membership.

Prices may change from time to time. Members will be given reasonable notice of any changes.

5. Cancellations & Refunds

Group Fitness Classes

Classes cancelled more than 12 hours before the scheduled start time may be rebooked or credited where applicable.

Classes cancelled within 12 hours of the class start time may be charged in full.

Failure to attend without cancelling ("no-show") may result in the session being forfeited.

Personal Training

Personal training sessions require a minimum of 24 hours' notice to cancel or rearrange.

Sessions cancelled with less than 24 hours' notice may be charged in full.

Refunds

Memberships, class credits and training packages are generally non-refundable unless required by law or at the discretion of Rural Reps Fitness Studio.

6. Health & Safety

All members participate at their own risk.

Before taking part in any activity, members must complete any required health questionnaires honestly and inform us of any medical conditions, injuries or changes in health that may affect their ability to exercise safely.

Members should stop exercising immediately if they experience pain, dizziness, illness or discomfort and notify a coach.

Appropriate exercise clothing and suitable footwear must be worn at all times.

Members must follow all instructions given by Rural Reps coaches and use equipment safely.

7. Assumption of Risk

Exercise carries inherent risks including, but not limited to:

  • Muscle soreness

  • Strains and sprains

  • Falls

  • Joint injuries

  • Illness

  • Cardiac events

  • Serious injury

  • Permanent disability

  • Death

By participating in Rural Reps Fitness Studio activities, you acknowledge these risks and voluntarily choose to participate.

Nothing within these Terms excludes or limits liability for death or personal injury caused by negligence or any liability that cannot legally be excluded under English law.

8. Personal Belongings

Personal belongings are brought onto the premises entirely at the owner's risk.

Rural Reps Fitness Studio accepts no responsibility for loss, theft or damage to personal property unless caused by our negligence.

9. Behaviour

To help maintain a safe, welcoming and respectful environment, members agree to:

  • Treat coaches, staff and other members with courtesy and respect.

  • Wear appropriate gym clothing and suitable footwear.

  • Follow all safety instructions.

  • Return equipment after use.

  • Use equipment responsibly.

  • Maintain good personal hygiene.

  • Refrain from abusive, aggressive, intimidating or disruptive behaviour.

Rural Reps Fitness Studio reserves the right to refuse entry or terminate a membership where behaviour is considered unsafe, inappropriate or in breach of these Terms.

10. Photography & Social Media

Photographs and videos may occasionally be taken during classes, events or within the studio for promotional purposes.

Where practical, members will be informed beforehand.

If you do not wish to appear in photographs or videos, please notify a member of staff and we will make reasonable efforts to respect your wishes.

11. Website Use

The content onwww.ruralreps.com is provided for general information only.

Whilst we make reasonable efforts to keep information accurate and up to date, we do not guarantee that all information will always be complete, current or error-free.

Unauthorised copying, reproduction or commercial use of website content is prohibited without prior written permission.

12. Intellectual Property

All logos, branding, graphics, photographs, videos, designs and website content remain the intellectual property of Rural Reps Fitness Studio unless otherwise stated.

They may not be copied, reproduced, distributed or used without prior written permission.

13. Limitation of Liability

To the fullest extent permitted by law, Rural Reps Fitness Studio shall not be liable for any indirect or consequential loss arising from the use of our facilities, website or services.

Nothing within these Terms excludes or limits liability for:

  • Death or personal injury caused by negligence.

  • Fraud or fraudulent misrepresentation.

  • Any liability which cannot legally be excluded under the laws of England and Wales.

14. Changes to Classes & Services

We reserve the right to:

  • Amend class timetables.

  • Change instructors.

  • Alter membership benefits.

  • Modify opening hours.

  • Cancel or rearrange sessions where necessary.

Where reasonably possible, advance notice will be provided.

15. Suspension or Termination

We reserve the right to suspend or terminate memberships where:

  • Membership fees remain unpaid.

  • These Terms & Conditions are breached.

  • Behaviour places staff or members at risk.

  • Abuse, harassment or threatening behaviour occurs.

No refund will be due where membership is terminated due to a serious breach of these Terms.

16. Age Requirement

Participation in any services provided by Rural Reps Fitness Studio, including personal training, fitness classes, bootcamps, run club sessions and other activities, is restricted to individuals aged 18 years or over.

By booking or attending any session, you confirm that you are at least 18 years of age.

Rural Reps Fitness Studio reserves the right to request proof of age and may refuse entry or cancel a booking if this requirement is not met.

17. Outdoor Activities

Some Rural Reps Fitness Studio activities, including Run Club, bootcamps and other sessions, may take place outdoors.

Participants acknowledge that outdoor exercise carries additional risks, including but not limited to:

  • Uneven ground

  • Mud or slippery surfaces

  • Road crossings

  • Weather conditions

  • Reduced visibility

  • Interaction with members of the public, cyclists or vehicles

Participants agree to follow all instructions given by coaches, exercise within their own ability and act responsibly at all times.

For safety reasons, Rural Reps Fitness Studio reserves the right to cancel, postpone, relocate or modify any outdoor session due to adverse weather, unsafe ground conditions or any other circumstance that may pose a risk to participants.

18. Force Majeure

Rural Reps Fitness Studio shall not be liable for any delay, interruption or failure to provide services where such delay or failure is due to circumstances beyond our reasonable control.

This includes, but is not limited to:

  • Severe weather

  • Flooding or natural disasters

  • Fire or damage to the premises

  • Power or utility failures

  • Government restrictions or public health emergencies

  • Industrial action

  • Failure of third-party booking or payment systems

  • Acts of terrorism

  • Any other event beyond our reasonable control

Where possible, affected sessions will be rearranged or an appropriate alternative offered.

19. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of England and Wales.

Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

20. Contact

If you have any questions regarding these Terms & Conditions, please contact:

Rural Reps Fitness Studio

High Lodge

Culham

Abingdon

OX14 3DX

Email: kianlaypt@ruralreps.com

Telephone: 07872 508722

Website:www.ruralreps.com